Terms and Conditions

Effective Date: 15-12-2024

Welcome to SameClean! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.

1. Services Provided

[Your Business Name] offers professional cleaning services for residential and commercial properties, including but not limited to home cleaning, office cleaning, carpet cleaning, and other related services.

2. Service Availability

Our cleaning services are available in Addis Ababa and surrounding areas. We reserve the right to modify the areas served at any time.

3. Booking and Payments

To book a service, you may contact us via our website or other available communication channels. Upon booking, a confirmation email or message will be sent. Payment is due upon completion of the service, unless otherwise stated in your agreement.

We only accept cash payments at the moment.

4. Cancellations and Rescheduling

If you need to cancel or reschedule your cleaning appointment, please notify us at least 24hours before the scheduled time to avoid any cancellation fees.

5. Customer Responsibilities

Customers must ensure their property is accessible and safe for cleaning. We are not responsible for any damage caused by failure to provide proper access or unsafe conditions.

6. Pricing

All pricing is as stated on our website or in the quotes provided at the time of booking. Prices may vary based on the type of service, location, and any additional requests. We will inform you of any changes to pricing before the service is performed.

7. Liability

While we take great care to perform our cleaning services safely and professionally, we are not liable for any pre-existing damage or hidden defects within the property. We are also not responsible for any damage caused by items or conditions beyond our control (e.g., fragile objects, poor structural integrity).

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Indemnity

You agree to indemnify, defend, and hold harmless SameClean, its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses arising out of your use of our website and services, or your violation of these Terms.

10. Changes to Terms

We may update or modify these Terms at any time. Any changes will be posted on this page with the updated date. By continuing to use our website or services after such changes are posted, you accept the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Ethiopia, and any disputes shall be resolved in the courts of Addis Ababa.

12. Contact Us

If you have any questions about these Terms or need to contact us regarding your service, please reach out